At Sanderson Seasonal Supplies, we’re pleased to offer a FREE local pick-up option for all firewood sales. This convenient service allows you to save on delivery costs by collecting your order directly from us.
If you order by 1pm, your firewood will be carefully prepared and ready for pick-up at your convenience on the same day. You can collect your goods up to 30 days from the date of purchase, ensuring flexibility that works around your schedule.
Choose free local pick-up at checkout and enjoy hassle-free service tailored to your needs.
We’re proud to offer nationwide delivery to the entire Mainland UK (excluding Northern Ireland). With a simple flat-rate delivery charge, it’s never been easier to have premium-quality firewood delivered straight to your door, no matter where you are.
Whether you’re stocking up for the season or planning for the colder months ahead, we’ll ensure your order arrives safely and efficiently.
If you select our Economy delivery service at checkout, your order will be delivered within 3 to 5 working days. Our carrier will contact you to arrange a suitable delivery day.
Our couriers deliver between 9am and 5pm. You will be given an estimated delivery window, but you cannot select a time slot with this service.
If you select our Premium Next Day delivery service at checkout, your order will be delivered the next day if you place it before 1 p.m. Monday through Friday.
Orders placed after the cut-off will be processed the next working day.
Select our Premium Saturday delivery service at checkout, and if your order is placed before 1pm on Thursday, it will be delivered on Saturday by 1pm.
Orders placed after the cut-off will be treated as a Premium Next Day service.
At checkout, select our Premium Nominated Day delivery service to book a delivery day of your choice.
Your order must be placed before 1 p.m. and at least two days before your chosen date.
Some items in larger orders may be delivered separately. This is to ensure efficient delivery of heavier shipments.
If your order is split, the remaining part will arrive within one to three days of the first delivery, keeping your wait time as short as possible.
Some items in larger orders may be delivered separately. This is to ensure efficient delivery of heavier shipments.
If your order is split, the remaining part will arrive within one to three days of the first delivery, keeping your wait time as short as possible.
The driver will use a manual pallet truck to move the pallet from the truck to the nearest accessible flat surface, typically at the edge of your property (e.g., driveway or kerb).
Delivery usually occurs during standard business hours, and we will provide tracking or a delivery window.
The delivery is limited to kerbside or driveway placement; drivers are not responsible for moving the pallet into garages, gardens, or homes.
Someone must be present to inspect and sign for the delivery. If no one is home, re-delivery charges might apply.
The pallet truck requires a flat, hard surface (like concrete, tarmac, or paving). Gravel, grass, or uneven surfaces cannot accommodate the pallet truck.
Steep inclines or stairs are not navigable.
The delivery vehicle must have sufficient space to park and unload. Narrow lanes, low bridges, or weight-restricted roads may limit access.
Homeowners in rural or restricted areas should confirm access in advance with the supplier.
The driver is not permitted to assist in unpacking or moving items beyond the kerbside.
Arrangements to move the pallet onto your property or into storage are the homeowner’s responsibility.
Pallets can weigh several hundred kilograms, so handling them without proper tools or assistance can be challenging.
Plan ahead to distribute or unpack the contents promptly.
As the pallet will be left outdoors, ensure the area is clear and prepared to receive the delivery. Consider potential exposure to weather if items are not waterproof.
Please ensure your contact details are correct. Failed deliveries (due to inaccessible properties or absence) may result in re-delivery fees.
We deliver to the entire Mainland UK (excluding Northern Ireland).
We offer a simple flat-rate delivery charge, regardless of your location in Mainland UK.
Unfortunately, we do not currently deliver to Northern Ireland, the Scottish Highlands, or offshore islands.
Most orders are delivered within 1 to 5 working days of placing your order.
No, unfortunately, our delivery service is kerbside only, and this will be made via our parcel or pallet courier.
Parcel orders will be delivered via our couriers, DPD or Evri. Pallet orders will be handled by our National pallet carrier, Palletline.
Yes! Once your order is dispatched, you’ll receive tracking information so you can monitor its progress.
For parcel orders, the courier will leave a card with instructions for re-delivery or collection from a local depot. For pallet orders, it is important that someone is at home or identifies a safe place for the goods to be left. Redeliveries for pallet deliveries will incur additional costs.
Yes, you can select our Premium Nominated Day delivery service at checkout and choose a preferred delivery day.
Larger orders may be split due to courier weight restrictions. If this happens, the remaining items typically arrive within one to three days.
No, there are no additional charges for split deliveries.
Yes, we offer a free local pick-up option. If you choose this, your order will be ready for collection within one working day and held for up to 30 days.
You can collect your order from Sanderson Seasonal Supplies, Sallow Road, Corby, NN17 5JX. Details will be provided at checkout and in your order confirmation email.
If your order hasn’t arrived within the expected timeframe, please contact us, and we’ll investigate for you.
Changes or cancellations to an order can usually be accommodated up to 3 hours after the order is placed. Please contact us as soon as possible to request any changes.
These FAQs can help address common concerns and improve customer confidence in your service!
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